Help Center

📞 Help Center – Naye Nakhre

Welcome to the Naye Nakhre Help Center — your one-stop shop for all queries, updates, and shopping support. We’re always here to help with your Naye Nakhre 💁

📬 Contact Us
We’re just a message away!

Email: nayenakhre@gmail.com

Response Time: Within 24–48 business hours

Support Hours: Monday–Saturday, 10 AM – 6 PM (IST)

🚚 Shipping Information

We deliver across India.

Processing Time: 1–3 business days

Delivery Time: 5–10 business days

Tracking: Provided via email/SMS

Note: Shipping delays may occur due to high demand or courier issues. Please bear with us!

🔁 Returns & Exchanges

We get it — sometimes a tantrum turns into a change of heart 😅

Return Window: 15 days from delivery

Condition: Items must be unused, unwashed, and in original packaging

Refunds: Processed to your original payment method within 5–10 days

Exchanges: Available based on stock availability

💳 Payment Options

We offer secure and convenient payment methods:

Credit/Debit Cards (Visa, Mastercard, Rupay)

UPI & Wallets (PhonePe, Google Pay, Paytm)

Net Banking

❗ Order Issues

Facing trouble with your order? Here’s what to do:

Missing or delayed item? Check tracking info or contact us

Received wrong/damaged item? Contact us within 48 hours of delivery with a photo

We’ll issue a replacement or refund as quickly as possible

Your payment is processed securely. We never store your card details.

🔐 Privacy & Data Protection

Your data is 100% safe with us. We never sell or misuse your personal information.

Read our full Privacy Policy for more details.